Blog

WordPress has given us a new way of doing posts and pages. I lost the last attempt to post here, so I’m trying again with this test.

Our shed has gone!  Not the new one, of course, it’s the old one that was rotting gently at the bottom of the garden.  Paul took it down for us leaving this huge concrete pad where the new compost bins are now being built.

We decided to use recycled plastic “wood” to make the new bins.  It’s strong, tough, won’t rot in that damp, dark environment and will definitely see us out!

Below, I’ve put up a gallery of photos of the build – it’s not quite finished – and added a few of the colourful autumn sights of the garden.  Today I noticed that the leaves are just about gone from the witch hazel but that’s good because it means we won’t have long to wait for the sweet yellow flowers.  Winter is on its way – sigh!

John pointed out that my last post still has sewage pouring from the drains.  I need to let you know that after two weeks they finally got it sorted out – draining the sewers along Shrewsbury Road and hence allowing the Longhills Road muck to drain away.

The depth of solids in front of the house was about 3 to 6 inches.  They did cart a lot of it away, but there was still a lot left under the plants so we just put up with it for a month or so as it disintegrated and leached into the soil.  None of us touched the contaminated beds for several weeks, just in case of infection. Needless to say, that allowed the tomato plants (grown from seed which has passed through humans) to proliferate, and we had a forest of them.

All that is over now, but there’s a legacy from all that fertilizer: Sedums as big as your head, the greenest vegetation you’ve ever seen and a very large mystery plant which we are waiting to identify (it might be Okra, but I really don’t know).

Apart from the above, we have Virginia creeper obscuring the windows on my upstairs office, Jasmine climbing the walls and trying to get in the windows in John’s ground floor study and the healthiest looking climbing Hydrangea this side of the black stump!

In other garden news, we are now the proud owners of a new potting shed.  I’m hoping it will be dryer than the old one, so the tools won’t get so mouldy!  Also, the big window should allow us to get a head start on sowing seed for the spring.

And there are two rather nice success stories to report – both due to Paul’s good work.  First, there’s the hibiscus.  This was in the garden when we first arrived 13 years ago.  However it was in the shade and not doing well.  We moved it, but it did even worse in the new position as trees and shrubs grew up around it.  This year, we had to move it to make room for the new shed.  Paul potted it up in new compost and we put it on the drive where it could get some sun for at least a few hours each day.  We did have to water it a lot as we had a very warm dry summer, but it has put on lots of foliage and last week it finally flowered.  And the flowers are very pretty indeed!

Secondly, one of our shrubs has been very loath to flower or produce berries, but Paul pruned it properly this year and it, too has become really productive.  Many thanks to Paul for all his willing and hard work.  John, in particular loves the purple berries and they stay on the bush long after the leaves have dropped.

The water is still flowing out of the sewer and across the garden.  Here’s today’s picture.  It’s coming out of the drain at the top of the picture and running along the wall.

My two previous posts are also about this problem.

Sometimes when the flow is higher it gets into the drain at the lower left.  We don’t know where that drain leads to.  It’s only meant to carry rainwater away from the roof over the front door.  There is a possibility that it drains through a soakaway into the Ash Brook (the Cardingmill Valley stream).  If that’s the case – goodbye trout, goodbye bull head, goodbye caddis flies … I could continue… but don’t forget that those creatures feed the dippers and kingfishers that also live along this stream.

There were multiple promises from Severn Trent yesterday that they would get Amey to phone us in the afternoon and they would give us an update today.  Again they didn’t.  It was obvious that the work wasn’t done AGAIN last night, but we had to phone them this afternoon to find out that they still can’t get the manhole up in the main road and therefore can’t access the offending sewer.

Today I have contacted the Environment Agency.  I have also put in a query to Shropshire Council and John has written an official complaint to Severn Trent.  It’s time to ramp up the action, so the next step is social media and then the press.

Couldn’t sleep this morning, so got up and went out to look.  The drain is still overflowing and sewage is still running out.  It has been 11 days since the problem started and 7 days since Amey/Severn Trent first visited the house.

Yesterday Lauren from the escalation team promised to phone me first thing to let me know what progress had been made. No call by 9am so I phoned Severn Trent AGAIN!  I asked to be put through to Lauren and was told that she wasn’t working today.  However, they promised a call back from another member of the team and 10 minutes later I had Peter on the phone, who explained that Lauren had been moved over to another job temporarily.

Peter checked with Amey.  This time they came out overnight and then discovered that they couldn’t raise the manhole cover!  Can you believe it?  They claimed that they didn’t have the right tools!!!!!  What kind of boss sends men out on a job without the right tools? Why didn’t someone go back to base and GET the right tools?

John contacted our insurance company yesterday and is now starting the official complaints procedure.  We are both dumbfounded by the complete and utter chaos we have encountered on this job:

• There has been a total lack of customer service. Just a daily reassuring phone call with explanations would have helped, but this was NOT FORTHCOMING. We have had to phone them every day to find out why the problem was still on-going.
• The procedure for contacting Severn Trent leaves a lot to be desired.  You are put on hold and forced to listen to very irritating, tension building music while you wait for someone to answer.  When they do answer you get platitudes and false sounding apologies, but no positive action.
• The sewage sub-contractor, Amey, seems even more incompetent. Wrong tools for the job, no sense of urgency, no customer information on progress,  excuses, suspension of jobs because of the end of a shift, the list goes on!

This is, by far, the worst service we have had from any company since we returned to the UK in 2005.  I’m totally sickened and disgusted.